Service As Usual At Countywide Properties Ltd

Countywide Properties Ltd was set up in 1999 to provide a comprehensive property service including residential and commercial estate agency, property valuations and appraisals and property management.

Like so many of the businesses we have spoken to recently, Countywide Properties Ltd is family-run. Paul Iacobucci, an RICS Chartered Surveyor, is director and sales manager, Diane Iacobucci is director and administrator, and Joseph Iacobucci, who is ARLA qualified and also studying towards becoming and RICS Chartered Surveyor, is lettings manager.

The company has a well-established client base for both residential and commercial sales and lettings and property management. These include both large and smaller property portfolios. It also has clients with ongoing and new requirements for professional commercial and valuations, lease renewals and rent reviews.

We spoke to Joseph about how the property market has been affected by the pandemic and how his company has adapted in response.

“During the lockdown period we worked remotely from home,” explained Joseph. “All calls and emails were diverted, which was strange initially but we managed just fine. Now that the property sector is ‘back to work’ we are operating partly from home and also from the office by appointment only, following strict social distancing measures and Public Health England guidelines.”

The company has developed its online presence and has been offering virtual tours and walk-throughs of properties. “This has been a big success,” says Joseph, “and our clients are really taking to them. The feedback we have received thus far has been really positive and we will continue to offer them going forward.”

Demand was expected to fall dramatically during the lockdown period but this didn’t materialise, at least not at Countywide Properties Ltd.

“Demand for rental properties stayed reasonably steady and prices held firm. Demand for sale properties dropped a little but this is now picking back up and we anticipate strong demand and steady pricing going forward.”

The property profession, including estate agency and lettings, is constantly evolving so the capacity to learn and respond to change isn’t unfamiliar.

“We continue to learn from the best innovative developments and improve our business to make sure we continue to offer the very best service to our clients. Our strength lies in the fact that we offer a personal and professional service at competitive fees and are always keen to establish new client relationships and instructions.      

“Our overriding focus is to provide all our clients with a fully professional property service, based on long experience, a thorough understanding of the local property market and a personal pro-active approach.”

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