Kesgrave Library’s New Select & Collect and Reservation Service

Kesgrave Library reopened on Tuesday 16 February, offering our Select and Collect service by appointment.

Select & Collect

This service is open to any age group and has proved very popular. Staff select a variety of books for customers based on the information given about the types of books and authors they like to read. Staff can also reserve in any items that are unavailable at Kesgrave.

The Select & Collect service can be accessed in the following ways. A form is available on the Suffolk Libraries website which is submitted to Kesgrave Library. Staff will then ring customers to book an appointment to collect their requested items. For customers who would like to contact the library directly, please ring us on 01473 626103 during our opening hours or email: [email protected]

Reservation System

Customers can place reservations on the Suffolk Libraries website. This is a free service and enables you to order up to 25 items at any time. To place a reservation, you will need your long library card number and your pin number. You will also be asked which library you would like your items delivered to. You will be notified once they arrive. Please ring or email to book an appointment for collection.

OPENING HOURS:

Monday: Closed

Tuesday: 10am-1pm & 2-5pm

Wednesday: 2-5pm

Thursday: 2-5pm

Friday: 10am-1pm & 2-5pm

Saturday: 10am-1pm

Sunday: Closed

Facebook

Staff continue to post information and activities on the Kesgrave Library Facebook page. Please ‘like’ or ‘follow’ the page for up-to-date information.

Face Masks

When arriving to collect your items, staff will place them on a table in the foyer and open the main doors. It is mandatory to wear a face mask that covers the nose and mouth when collecting items. Thank you for your understanding.

We look forward to seeing you all very soon. Thank you for all your support.

Kesgrave Library Manager Maggie Lusher 01473 626103 / www.suffolklibraries.co.uk

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