Like so many others right now, Ashtons Legal has adapted to the current situation with the majority of the firm’s lawyers working remotely and advising clients using either WhatsApp, Teams, FaceTime or Zoom.
The firm has a region-wide team of over 350 people covering almost all aspects of legal advice. We thought it would be interesting to talk to Business Development head Mary Porch about how the company is supporting clients who find themselves facing exceptional challenges.
“For us the changes are more in the way in which the services are delivered than the actual services themselves,” explains Mary.
“As you might expect we have had a great many enquiries from both employers and employees about the furlough arrangements and have produced a lot of topical content on this with furlough FAQs proving particularly popular. We are also getting enquiries from both landlords and tenants about commercial property and rental matters and from those in the transport sector about drivers’ hours and other related issues.”
You can access more information at: www.ashtonslegal.co.uk/coronavirus
“Although it is hoped that the number of fatalities in Suffolk from COVID19 will be relatively low, the pandemic has undoubtedly focused people’s minds on reviewing and updating their Wills. With this in mind we have also created a special offer for those who are currently in the front line, offering a flexible and discounted service if they wish to ensure their affairs are in order.”
For more details go to: www.ashtonslegal.co.uk/your-life/wills-solicitors/wills-for-key-workers
Providing reassurance and helping clients to comprehend and react to the measures introduced by the government to support business is critical right now but Mary and her colleagues are also looking to the future.
“Because we act for both businesses and individuals across the region we expect a strong demand for some of our services but a slower pick up in others. For instance, there are likely to continue to be many businesses needing employment law advice, while commercial property work is likely to be slower to pick up again. Sadly the commentators are suggesting our family law specialists are likely to see an upturn in work as lockdown puts pressure on domestic relationships, but in contrast our personal injury specialists expect to see a reduced number of serious injuries caused by road collisions or accidents at work for the next few months.”
Some of those who come to Ashtons do so to be proactive and buy peace of mind, for example a new business needing shareholder agreements or a couple making Wills and Lasting Powers of Attorney, while others come as a ‘distress purchase’ to sort out unresolved commercial disputes or for help with transport regulatory issues.
“The company’s ethos is based on improving the lives of those around us,” says Mary, “and this applies to our clients, our staff and the communities in which we are based. “ If you’d like to find out more about Ashtons Legal visit www.ashtonslegal.co.uk or call 0800 915 6037.